At Handwriting International (“Handwriting International” or “we” or “us” or “our”), we are committed to providing exceptional services to our customers. We strive to serve our customers to the best of our ability and respect your choices and comfort during transactions. To facilitate ease in cancellations and refunds, we have established a straightforward ‘Cancellation and Refund Policy’ (“Policy”). This Policy applies to all services offered on the Handwriting International website and works in conjunction with our ‘Terms and Conditions.’
Cancellation Policy
Due to the nature of the services provided by Handwriting International, we empower you to cancel your online purchase made through our website if you are dissatisfied with the purchase and the associated services. To initiate the cancellation of your online purchase, you must submit a cancellation request within 5 days from the date of payment for the purchase.
Refund Policy
Within 5 days of making your purchase, you can request Handwriting International to apply a refund to your account if the course or service’s content does not meet your expectations. Refund requests initiated within 24 hours of the purchase, if accepted, will be entitled to a full refund (excluding tax). Other refund requests, if accepted, will be eligible for a refund of up to 80% of the purchase amount. However, under no circumstances will money be refunded for a cancellation request made after the expiry of 5 days from the date of purchase. The refund process will be completed within 7-10 business days from the time a refund request is received by Handwriting International.
How to Request Cancellation or Refund
To request the cancellation or refund of your purchase, contact us within 5 days from the date of payment for the service(s) in question. You can reach us by writing to dev@HandwritingInternational.com or calling us at 8088009009.